Genentech BioOncology Co-pay Card Program
Helping you connect to your treatment
At Genentech, we are committed to helping patients access the treatment they need.
That’s why we offer the Genentech BioOncology Co-pay Card. If you qualify, this program can help you with the out-of-pocket costs like co-payments, co-insurance, or deductibles for your medicine. Out-of-pocket costs are the part of your treatment that your healthcare plan requires you to pay.
Do I qualify?
To qualify, you must:
- Be age 18 years or older
- Be covered by a private healthcare plan
- You cannot be covered by a government-funded healthcare plan. This includes Medicare, Medicaid, Medigap, VA, DoD, and TRICARE
- Government employees can qualify for the card (for example, postal workers or teachers' unions)
- Live and get treated in the United States or Puerto Rico
- NOT be getting help from the Genentech® Access to Care Foundation
What if I do not qualify?
If you do not qualify but need help paying for your treatment, we can still help you by referring you to a co-pay assistance foundation† for financial assistance. If you do not have insurance, you may be able to get free treatment through the Genentech® Access to Care Foundation. Visit www.copayassistancenow.com or call (888) 249-4918 to find out more.
*Patients must qualify for this program.
†We cannot guarantee you will get help from a co-pay assistance foundation. These co-pay assistance foundations each have their own rules, including financial rules. Genentech does not influence or control these co-pay assistance foundations. But Genentech BioOncology Access Solutions can help you. We can refer you to an appropriate co-pay assistance foundation. We can also help with the application process.
How can this card help me?
‡If your yearly household income is more than $100,000, your card limit is $9000 per year. You are only required to
tell us your income when you get the card. Later, you might have to provide proof of income.
If you are taking more than 1 Genentech medicine, you might be able to get more help. You find out if you can when you sign up for the card.
How do I get started?
If you are renewing your card, you must call (855) MY-COPAY. If you are getting the card for the first time, you can either call (855) MY-COPAY OR visit www.copayassistancenow.com.
Terms and conditions
Use of the card does not obligate you to use or continue using any specific product or provider. If you have any questions regarding your eligibility or benefits, or if you wish to no longer be part of the program, contact Genentech BioOncology Co-pay Card at 1-855-MYCOPAY (1-855-692-6729).
You may receive additional program information about the Genentech BioOncology Co-pay Card once you are enrolled. Genentech BioOncology™ Access Solutions® can also activate this card for you.
No person or entity may seek reimbursement from any third-party payer for any amount provided using the card program. Use of this card must be consistent with all relevant health insurance requirements and payer agreements. Participating patients and pharmacies are obligated to inform third-party payers about this card as provided for under the applicable insurance or as otherwise required by contract or law. Genentech USA, Inc. reserves the right to deny payment under the card to anyone deemed ineligible in accordance with the stated program criteria.