Genentech BioOncology Co-pay Card Program
Financial assistance to help patients pay their out-of-pocket costs for oral
Genentech cancer therapies
How does the card work?
There is now one card for all of our Genentech cancer therapies, with one set of eligibility criteria, one set of benefits and one number to call.
The card reduces out-of-pocket costs for your eligible patients, regardless of income.*
Out-of-pocket costs are defined as the co-pay, co-insurance or deductible for your patients’ therapy. This must be clearly defined on the Explanation of Benefits when submitted.
Who is eligible?

* If your patients’ annual household income is >$100,000 per year, the card limit is reduced.
How much does the card cover?

* Patients who make a household income of >$100,000 per year have a yearly limit of $1,500. Patients only need to provide a verbal statement to verify their income when they enroll. Proof of documentation at a later date may be required.
How do I enroll my patients?
† Your patients will need to provide the 9-digit code on their card and answer a few simple questions, including their name, address, phone number, ZIP code and date of birth.
Tell your patients to enroll now at www.CopayAssistanceNow.com
How do I talk to my patients about the card?
Ask your Genentech Clinical Oncology Specialist or BioOncology Field Reimbursement Manager for patient brochures with enclosed cards. You can use these brochures to guide your patients through the card and start the enrollment process.
What about my patients who are not eligible?
A Genentech BioOncology™ Access Solutions® Specialist can refer ineligible patients to an independent, nonprofit organization (INO)‡ that may be able to help. Uninsured patients may be able to get free therapy through GATCF. Contact Genentech BioOncology Access Solutions at 1-888-249-4918 from 9AM to 8PM EST, Monday - Friday, or visit BioOncologyAccessSolutions.com to find out more.
‡ Genentech BioOncology does not influence or control the operations of these INOs, but Genentech BioOncology Access Solutions can assist patients in navigating the process of seeking co-pay assistance by making an appropriate referral based on a patient’s diagnosis and by assisting with the application process. We cannot guarantee co-pay assistance once a patient has been referred by Genentech BioOncology Access Solutions. The INOs to which we refer patients each have their own criteria for patient eligibility, including financial eligibility.
Terms and conditions
Pharmacist/Physician: You may be obligated under your contracts with payers to disclose acceptance of funds provided through the card program as payment for the products dispensed to your patient. You may not advertise or otherwise use the card as a means of promoting your services or Genentech's products to patients. For questions regarding enrollment, claim transmission, patient eligibility, or other issues, contact Genentech BioOncology Co-pay Card:
Via phone at 1-855-MYCOPAY (1-855-692-6729) from 9AM—8PM EST, Monday - Friday.
On our website at www.CopayAssistanceNow.com
General: No person or entity may seek reimbursement from any third-party payer for any amount provided using the card program. Use of this card must be consistent with all relevant health insurance requirements and payer agreements. Participating patients and pharmacies are obligated to inform third-party payers about this card as provided for under the applicable insurance or as otherwise required by contract or law. Genentech USA, Inc. reserves the right to deny payment under the card to anyone deemed ineligible in accordance with the stated program criteria.



